Premium Support Services
Guardian Digital Expert, Ongoing Business Email Security Support Services
Bolster IT Resources with Guardian Digital Fully-Managed Email Security Services
Specialized, passionate support has been a core component of our business since we were founded in 1999.
Expending valuable IT resources on monitoring and maintenance issues become a thing of the past with Guardian Digital Premium Support Services. By upholding system efficiency, the Premium Support Services portfolio helps businesses realize an immediate ROI through the alleviation of strained IT departments and the ability of administrators to concentrate on core competencies. The results: dramatically enhanced network security and performance and increased productivity at every level.
Security & Support Is What We Do
Seamlessly integrated with the services are best of class secure technologies, all managed remotely by a complete staff of trained security professionals. Utilizing the most technologically advanced open source approaches to effectively maintain an efficient system and defend against a broad range of information threats, Guardian Digital Managed Services is ready to manage critical business services and ensure the enterprise has unimpeded access to seasoned engineers with deep expertise to answer the most complex infrastructure issues.
Guardian Digital provides personalized, priority technical support options through its Premium Support Programs. Guardian Digital's account managers have many years of experience in email, security, and other technical fields, allowing them to provide the highest possible levels of support.
Security and support is our business. We understand your unique business needs, network configuration, and messaging environment. Our support engineers manage and monitor your system so you don't have to. We can assist with ongoing planning for new business needs, provide capacity growth and feature planning project management, and assist with long term projects such as upgrades and migrations.
Included with your subscription:
24x7x365 Advanced Technical Support
Around the clock system monitoring
Ongoing monitoring of health and environmental statistics of all systems
Personalized and comprehensive monthly device reports
Best practice advice, and guidance from Premium Support Services Engineers for optimal performance
Premium Reports detail dozens of important metrics specific to your installation, including mail volume, long term trending, all in a format easily digestible by technical stakeholders and upper management alike.